Shipping policy
1. International Shipping :
We are pleased to offer international shipping services to our customers in the USA from our headquarters in USA & India . We are committed to delivering your precious jewelry pieces safely and efficiently to your doorstep.
C6 Labgrown Diamonds, we strive to ensure your order reaches you safely, securely, and on time. Please review our shipping policy carefully.
1. Processing Time
-
All orders are carefully crafted and prepared for shipment within 6–9 business days.
-
Custom or personalized jewelry may require additional processing time, which will be communicated at checkout.
2. Shipping Methods & Delivery
-
We offer multiple shipping options, including standard and expedited delivery, with tracking information provided for all shipments.
-
Delivery times may vary depending on your location:
-
Domestic (USA): 6–9 business days
-
International: 7–21 business days
-
3. Shipping Costs
-
Shipping costs are calculated at checkout based on the selected shipping method and delivery location.
-
Free standard shipping may be available on select orders or promotions.
4. Order Tracking
-
Once your order ships, you will receive a tracking number via email to monitor your shipment.
-
Tracking updates may take 24–48 hours to reflect in the carrier system.
5. Shipping Issues & Delays
-
While we strive for timely delivery, delays may occur due to carrier issues, customs clearance, or unforeseen circumstances.
-
If your order is delayed or lost, please contact us at hello@c6diamonds.co for assistance.
6. International Shipping
-
International customers are responsible for customs duties, taxes, and import fees.
-
Delivery times may vary depending on your country’s customs process.
7. Damaged or Incorrect Items
-
Please inspect your order upon arrival.
-
Notify us within 72 hours of receipt if your item is damaged or incorrect. We will arrange a replacement or repair at no additional shipping cost.
